Refund & Return Policy – Stride & Style

At Stride & Style, we want you to feel confident shopping with us. If your order doesn’t arrive as expected, we’ll work with you to make it right.

1. Damaged or Defective Items

• If your order arrives damaged or defective, please contact us within 30 days of receiving it.

• Email us at support@strideandstyle.com with your order number, a description of the issue, and clear photos if possible.

• Once reviewed, we will arrange a replacement or issue a full refund.

• Refunds are processed within 7 business days after the returned product has been received and inspected.

2. Returning an Item

• After contacting our team, you will receive a Return Authorization (RMA) number and return instructions.

• Items must be returned in their original condition and packaging.

• Please use a trackable shipping method to send the item back, as we cannot be responsible for lost return packages.

3. Refund Process

• Approved refunds will be issued back to the original payment method used at checkout.

• Processing times may vary depending on your bank or payment provider.

4. Policy Transparency

• Refunds are evaluated based on the reason for return and the condition of the product.

• Our policies are clearly explained across our website to ensure fairness and transparency for every customer.

FOR MORE INFORMATION:

Business Name: stride & style

support : 24/7

Business Hours : 9:00AM To 5:00PM (Monday to Friday)

Business Number: 123 234 1345

Business Mail :support@strideandstyle.com

Business Address:181 Mercer Street, New York, NY 10012, United States